1 month ago
Greater London Full Time Min Wage Plus TRONC
Team Member Waiter / Waitress
WHY YOU'RE HERE
You have a very important job – you are the backbone of front of house, ensuring that the highest standards are kept up by everyone. You will act as a strong support to the waiters, keeping items stocked up, clearing and preparing tables and generally pre-empting their needs. You will also be delivering food to our guests communicating well with both front and back of house.
You’ll be hungry to learn from our experienced team in order to develop your knowledge and skills in a fun restaurant environment, preparing you to take on a waiting role in the future.
You’ll know the menu inside out to ensure that our guests are happy with what they receive. You’ll be a brilliant communicator and a great team player, contributing to the smooth running of the restaurant.
WHAT YOU'RE HERE TO DO
- Prepare for service, making sure relevant items are stocked up (side plates, glasses, cutlery), clean and ready to be used.
- Support restaurant staff by clearing and preparing tables, maintaining the correct levels of crockery, cutlery, glassware and condiments, polishing cutlery where necessary.
- Help guests who need assistance, passing on requests to the relevant member of staff.
- Contribute to the end of shift handover and close-down duties as required.
- Ensure that a high standard of hygiene and cleanliness is maintained by following cleaning routines and through ongoing diligence during your shift and in set-up and clean-down procedures
- Learn all about the fresh ingredients, specials and cooking methods in order to explain them to our guests fabulously.
- Serve guests their favourite dishes passionately and with a smile.
- Learn the menu and retain a good knowledge of it.
- Hear some amazing stories from our suppliers and relay their ethos and passion to our guests
- Work with the bar team to ensure drinks are served quickly.
- Work closely with all other departments within the restaurant team
- Make sure that all food is run in a timely manner and is of the highest quality.
- Ensure your guests have an experience that exceeds their expectations.
- Maintain the Health and Safety and Jamie’s standards
- Remain calm – our restaurants get busy
WHAT YOU NEED TO KNOW
You’ll be a great team player who really believes that the guest experience is not just something that happens at the table and that every member of the team is just as important as everyone else.
You’ll be calm, passionate about brilliant service, open to learning and taking direction from our experienced waiters. You’ll be the perfect ambassador for the brand because you’ll absolutely love what you do!
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